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Help & information guide

We hope that you find the Wilko.com service both easy to use, and easy to navigate. If you think that we can improve our website then contact us by completing our feedback form. If you require help in a specific section then please have a look at our help guides below.

Contact
Contact Us
Find all our Wilkinson online and customer contact details here.
Returns
Returns
A problem with your goods? View our returns policy.
Delivery Information
Delivery Information
View all our delivery options and charges here.
Order Tracker
Order Tracker
Want to know where your order is? Track your order here.
Store Locator
Store Locator
Use our store locator and find your nearest Wilkinson store.
Terms & Conditions
Terms & Conditions
View our terms & conditions here.
Privacy & Security
Privacy Policy
We respect your privacy when browsing our site.
Choosing a secure password
Choosing A Secure Password
We can help keep your details safe.
Email Promotions
Email Promotions
Sign up to our email newsletter for great offers and promotions.
Payment Options
All Major Credit Cards Accepted
All major UK credit and debit cards accepted at wilko.com.