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Help & information guide

We hope that you find the Wilko.com service both easy to use, and easy to navigate. If you think that we can improve our website then contact us by completing our feedback form. If you require help in a specific section then please have a look at our help guides below.

Wilkinson Online Shopping Enquiries


Telephone:08456 08 08 07


Email:enquiries@wilko.com


Opening Hours:
Monday - Friday : 8am to 8pm
Saturday : 8.30am to 6pm
Sunday : 9am to 5pm


Address:
Wilko.com,
Wilkinson JK House,
PO BOX 20,
Worksop,
Nottinghamshire, S80 3YY


General Enquiries
For all general enquiries.
Something I Ordered Is Faulty
We're sorry your order(s) arrived faulty.
Something I Ordered Is Damaged
We're sorry your order(s) arrived damaged.
Something Is Wrong With My Order
We're sorry there's an issue with your order.
Late Delivery
We're sorry your order is late. Find your order with our order tracker.
Can I Return A Product Back To Store
Find out how to return a product back to store
Our Cashback Promise
View the Wilko.com cash back promise.